FAQs

No, you do not need to be registered on our site to make a purchase.

However, registration is fast, free, safe and gives you many advantages:

- Receive updates on your order and check past purchases

- Save your delivery preferences

- Request returns and check your refund status online

- Receive exclusive updates from the world of Max and Co

As items in your order ship, you will receive emails with tracking information and any updates regarding the status of your order.

If you are a registered user, you can follow your order directly from the My Orders section.

Due to system limitations, we are unable to cancle or make changes to orders once they have completed processing. Therefore, it is important to contact us as quickly as possible with any change requests. We kindly ask you to please check your shopping bag and all the information you provide carefully before completing your order.

On the product details page, under "Sizes and fitting", you can consult the "Size Guide".

For more information please contact Customer Services.