We received your return request.

You will receive an email at with a summary of your request. To ensure your return is processed correctly, please follow the instructions below.
Return Number:

RETURN

 

You will receive your return instructions email. You may then download and print the label, securely attach it to your original packaging, and drop your package off at the courier's pickup location.

 

Remember registering for a My Max and Co account allows you to request a return even easier and faster.

 

As soon as your return package is delivered to our warehouse, the Quality Control Department will carry out the necessary checks. Once the items pass all inspections and requirements, you will receive a confirmation email. We estimate refunds will be made back to your payment method within 7-10 business days of our receipt of your return.

 

Remember that the return package can only be collected from the country where you received your order. If shipped from a different country, it will be blocked by customs.

 

Finally, should you choose not to use the provided label and ship via a different carrier, Max and Co is not responsible for packages lost or damaged in transit and shipping costs will not be reimbursed.

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